If you wish to activate Facebook or Twitter Live campaign tracking in your account, get in touch with the Popular Chips team!


If your Influencer did not tag their content correctly and the post was not automatically aggregated in the report, you can manually add the post.

Follow the step-by-step guide below:

Step 1

Open up the campaign report you wish to add Twitter posts

Step 2

Click on ADD MORE POSTS

*If you have multiple Twitter posts to add into the campaign report, you may wish to skip to Step 5

Step 3

A pop-up window will appear. Insert the URL of the Twitter post you wish to add in the URL section. You can specify how much you paid for each Twitter post.


IMPORTANT: Click on 'CONFIRM' after each addition or the system will not be able to register and aggregate the video.

Step 4

After you are done adding all the posts, click on ADD NEW POSTS

*Note that it might take up to 2 hours before the newly added Twitter posts are aggregated into the campaign report

Step 5

If you are adding several Twitter posts to a campaign, and you'd like to speed up the process, on the pop-up screen, click on the UPLOAD tab

Step 6

Click on DOWNLOAD POST TEMPLATE to download the system's CSV model
Open the file with either Excel, OpenOffice, LibreOffice or Google Docs

Step 7

Depending on the Excel version and your language setting, the excel file might appear like this:

If this happens, select the whole column and use the Text-To-Columns function of Excel which you find under 'Data', Using the Semicolon ';' as separator

For the step-by-step guide, please refer to:  How To Convert Text to Columns in Excel

Step 8

Add the URL of the Twitter posts as shown in the example.


*Note that if the cost is 0, you can leave it blank
*Note that you can add Twitter posts with different currencies. However, they will be automatically converted to the currency set on your profile when viewed from inside the platform. 

Step 9

Once you are done, save the Template file without changing the file extension (.csv).
Upload the the Template file and, then, click on ADD NEW POSTS

*Note that it might take up to 2 hours before the newly added Twitter posts are aggregated into the campaign report


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