This is overall the fastest and best way to get in touch with us. It's fully integrated in Popular Chips and will provide you a seamless support experience while using our platform. Furthermore, our replies are super fast, with an average response time of less than 5 minutes, guaranteeing that we are always there to support you.

To access the Chat function, click on the chat icon which is present in the bottom-right corner of any page of Popular Chips, as shown below.


The second best way to get in touch with us, is by sending us an email. The best address to do so is

This shared email address immediately opens a support ticket to all our staff and the first person available will attend to your request.

We highly recommend you not to use our personal emails (e.g. ) as we might not be available to provide an answers, while our colleagues might.


Due to the high volume of requests, we are unable to provide phone support. If you require a one-to-one training session or would like to speak with us on the phone, you can use the Chat to request our availability, but please note that this will be booked in the next few business days and not immediately. 

The chat functionality allows you to dialogue with us directly and in a more organized way that phone calls.

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